terms and conditions
Your Guide to Using ReformerPilates.com: Terms, Policies, and User Responsibilities
reformer pilates group ltd
Terms and
Conditions
1. Introduction Welcome to ReformerPilates.com ("Website"), operated by Reformer Pilates Group Ltd ("We," "Us," "Our"). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website.
2. Definitions
Website: Refers to ReformerPilates.com.
User: Refers to anyone accessing or using the Website.
Studio Directory: The directory listing service for Reformer Pilates studios.
Community Hub: The forum and discussion platform powered by Circle.so.
Store: The e-commerce section for purchasing Pilates-related products.
Data Collection and Privacy
3.1 Data Collection
We collect and store personal information provided by Users, including but not limited to names, email addresses, phone numbers, billing addresses, and transaction details.
3.2 Use of Data
To provide and manage our services.
To process payments and manage orders.
To communicate updates, promotional offers, and relevant content.
To improve Website functionality and user experience.
To comply with legal obligations.
3.3 Data Security
We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.
3.4 Third-Party Access
We do not sell, trade, or rent your personal information to third parties. However, we may share data with service providers assisting in Website operations, subject to strict confidentiality agreements.
3.5 Cookies
Our Website uses cookies to enhance your experience. You can manage your cookie preferences in your browser settings.
For more details, please refer to our Privacy Policy.
Studio Directory Terms
4.1 Listing Eligibility
Studios must provide accurate and up-to-date information.
Listings must comply with all applicable laws and regulations.
4.2 Premium Listings
Studios opting for premium listings agree to pay associated fees. Failure to make payments may result in removal or downgrade of the listing.
4.3 Accuracy of Listings
We are not responsible for inaccuracies in studio information provided by studio owners.
4.4 Directory Usage
Users may not use directory data for unsolicited marketing or spam purposes.
Community Hub Terms
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TERms
Intellectual Property
Limitation of Liability
termination
Governing
Law
Changes to
Terms
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5.1 User Conduct
Be respectful and courteous.
Do not post offensive, harmful, or illegal content.
Do not share personal or sensitive information of others.
5.2 Content Ownership
Users retain ownership of content they post but grant us a non-exclusive, royalty-free licence to use, display, and distribute the content on our platform.
5.3 Moderation
We reserve the right to moderate, edit, or remove any content that violates these Terms.
5.4 Account Suspension
Accounts violating our community guidelines may be suspended or terminated without prior notice.
6.1 Orders and Payment
All prices are listed in GBP (£).
Payment must be made in full before products are dispatched.
6.2 Shipping and Delivery
Shipping for Reformer Pilates beds is currently available only within the UK.
Shipping for apparel and accessories is available worldwide.
Estimated delivery times are provided at checkout.
6.3 Returns and Refunds
Products can be returned within 14 days of receipt if they are unused and in original packaging.
Refunds will be processed within 14 days of receiving the returned item.
6.4 Product Availability
We reserve the right to discontinue or modify products without prior notice.
7.1 All Website content, including text, graphics, logos, and software, is the intellectual property of Reformer Pilates Group Ltd and is protected under copyright laws.
8.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website, services, or products.
9.1 We reserve the right to suspend or terminate access to our Website or services without prior notice if a User breaches these Terms.
10.1 These Terms and Conditions are governed by the laws of the United Kingdom.
11.1 We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the Website signifies your acceptance of the updated Terms.
12.1 For questions regarding these Terms and Conditions, please contact us at:
Email: info@reformerpilates.com
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